Frequently Asked Questions

If the Fire Alarm goes off you will leave the building from the nearest exit and walk sensibly down to the Netball Courts where there is a space for each tutor group to stand. In the first few weeks of term there will be a practice so you will know exactly what to do.

There are lockers available in or outside Tutor Rooms. You will need to share one with a friend. You can keep things like PE kit and cooking things in them, until you need them. All you need to do is organise a padlock and key. You will be told more about this in September.

If you are ill you should report to the first aid room in the library with a note from your subject teacher. You will be seen by a first aider and assessed, if you are too ill to stay in school, a parent or carer will be contacted and arrangements made for you to go home. It is important that your parents’ contact details are kept up to date with the school.

If you are absent your parent/carer must contact the school office on Telephone: 01271 373131,  so it can be reported to your tutor on each day of absence. When you return to school, you must bring a note to your tutor explaining your absence. 
Please be aware it is the School’s and the Government’s view that ever minute of every school day is vital.  If you must be on holiday in school time you should go to pupil reception  and ask for an absence request form. Take it home for your parent/carer to complete. Please return the completed form to your Head of House.
For Parents/Carers
Please note if you allow your child to miss School in term time you may be issued with a Penalty Notice per parent per child, or made the subject of court proceedings under Section 444 Education Act 1996.

Our SENDCo is Mrs Hill, she can be contacted via the school telephone number, you may wish to leave a message with Kirsty Jenkins.


Visit the SEND Devon County Council website for more information.

If you need to talk to your child's tutor, please ring the school office and ask for the tutor to ring you back.  Your call may not be returned until the next day, but if it is urgent, please ask to speak to the Head Of House.

Most school uniform is available at Samuel Daw & Co in Cross Street.  Samuel Daw & Co hold a wide range of uniform, however, please be aware that sometimes items may be out of stock therefore there may be a wait while items are ordered for you.

PE kit, girls blouses and boys ties are only available from the School Office.  These can be purchased by using My Child at School or from the School Office in term time and Inset days. 

Our School Office holds a small supply of second hand or ‘thrift’ uniform.  As these items are donated to us we cannot guarantee what we have in stock at any time.  Please contact the school office to enquire about availaibiity.

Please make sure to check our uniform policy for the latest information and guidance.

Please carefully check the size guides below, as we are trying to limit the number of returns and exchanges due to COVID19

Sizing Guide



The best way to reserve a place for your child and to pay for the trip is to use My Child At School.

Information about signing up to My Child at School will be emailed to parents shortly.

Please view the term dates on our website under the 'Events' menu.

Registration starts at 08:45,if your child arrives to school late they will be met at the school gates by a teacher who will record them as being late and issue a detention unless they have a note from their parent/carer. If they arrive before 9am they should go straight to their tutor room to register with their tutor. If they arrive after 9am then they will need to go to pupil reception to sign in the late book. Following this they should go straight to their lesson and apologise to their teacher for being late.


If possible, please try to avoid making appointments for your child during school time.

If you have made an appointment during school time and you know in advance:

Please write a note for their Tutor to sign to give permission for your child to leave school.  The student is responsible for showing their class teacher what time they need to leave the lesson and for signing out at Pupil Reception so that we are aware they have left school.

When the student returns to school after the appointment, they must sign in at Pupil reception, so we are aware they have returned to school.


Parent/carers are responsible for informing the school office (Telephone 01271 373131) on each day of absence from school.

When you call us we will ask for:

  • your child's Name,
  • Tutor Group
  • reason for absence.

When they return to school, they must have a note for their tutor explaining their absence.